Communication Skills

Watching the Platinum Jubilee celebrations over the past few days a phrase used by one of the commentators stood out to me. It went something like ‘nothing happens by accident with these events.’ The Queen had a hand in all the arrangements because every act, positioning, and particularly word has the weight and the power …

The Power of Your Words Read More »

To communicate well it is important to be clear, in order for the person you are communicating with to have any chance of understanding you. For 5 years I lived in Southern India. Driving to various places often meant asking local people for directions. One of the local sayings was that you needed to ask …

Be Clear Read More »

This morning I gave a short presentation on effective communication; communication that is not just noise but facilitates connection. It got me thinking about our roots – where our ideas and assumptions come from that can get in the way of communicating with people around us. The opportunity for misunderstanding, particularly when much of our …

Connection Read More »

An enduring memory of when my children were small was the seemingly endless questions they asked. I wonder when it is we lose the curiosity to ask questions? Maybe if more questions were asked and less statements made there would be a greater understanding of our colleagues, neighbours, family? Statements at best are assumptions unless …

More Questions Read More »

A story I once heard illustrates something important about listening. The story went that a man was on the way to visit a friend. As he rounded the corner onto his friend’s street, he could hear his friend yelling at his son. When his friend opened the door he said to him, “wow, I could …

Effective Listening Read More »

Many of the movies that I watch tend to portray leaders as people who are always confident; always know where they are going and never seem to have a moment’s doubt. In the season of coronavirus, I wonder whether these portrayals of leaders are helpful? Are there other leadership traits that would be more beneficial …

Authentic Communication Read More »

Before you get too worried, I am not asking you to get your gymnastic gear on and start performing perfect somersaults! It could be that in these challenging times you may have heard the term resilience popping up in articles; at work or in conversations with colleagues. A good first question would be what is …

It’s Autumn so why develop Springiness? Read More »

For those who don’t know me I am a big fan of slapstick and situational comedy. To answer my question, in the film Big Hero 6 there is a scene with Sellotape, a robot and a policeman it just makes me laugh thinking about it you should check it out. Sherriff J W is a …

Please Laugh Out Loud Read More »

“None of us is as smart as all of us.” – Ken Blanchard Communication Skills When thinking about Communication Skills, if what Ken Blanchard says is true, why is it that a lot of teams run at under 60% of their potential? The answer is that we are all different. We all have a different ‘voice’, …

I See You – Communication Skills for teams Read More »

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